Abid Transport | Premium Chiller Van and Refrigerated Truck Rental Across UAE

Frequently Asked Questions About Abid Transport

General Information and Contact

A: Getting in touch with Abid Transport is quick and easy. You can reach our dedicated team through multiple convenient channels:

  • Call or WhatsApp +923028844144 for immediate assistance with any chiller van rental inquiry
  • Email: Send us an email for an instant quote; simply provide your delivery requirements and we’ll respond within minutes
  • Visit Us: Our physical location is at Ras Al Khor, Industrial Area 2, Dubai, United Arab Emirates, where you can discuss your refrigerated transport needs face-to-face
  • Website: Use our online contact form for any questions about chiller vans for rent

Our customer service team is available 24 hours a day, 7 days a week to assist with all your temperature-controlled transport requirements across the United Arab Emirates.

A: Abid Transport provides comprehensive nationwide refrigerated transport covering every corner of the United Arab Emirates. Our extensive service network includes:

Emirate

Areas Covered

Dubai

All zones, including Deira, Bur Dubai, Jebel Ali, Al Quoz, Industrial City, Dubai South, and all free zones

Abu Dhabi

Mussafah, ICAD, Industrial City, Khalifa City, Al Ain, and all urban and industrial areas

Sharjah

Industrial Areas 1-18, Al Sajaa, Al Hamriyah Free Zone, and all commercial districts

Northern Emirates

Ras Al Khaimah, Fujairah, Ajman, and Umm Al Quwain full coverage

Whether you need a chiller van for rent in Dubai for city deliveries, refrigerated transport in Abu Dhabi for capital city operations, or Sharjah refrigerated transport for industrial area distribution, our fleet is strategically positioned to serve you. We also specialize in cross-border refrigerated transport between all emirates with seamless coordination and no delays.

A: Abid Transport boasts one of the most diverse and modern fleets of refrigerated vehicles in the UAE. We offer every type of chiller vehicle you might need for your business:

Vehicle Type

Temperature Range

Capacity

Best For

Chiller Van

0°C to 5°C

1 ton – 3 ton

Fresh produce, dairy, flowers, pharmaceuticals

Freezer Van

-18°C to -22°C

1 ton – 3 ton

Ice cream, frozen food, seafood, meat

Refrigerated Truck

0°C to 5°C

3 ton – 10 ton

Bulk chilled goods, supermarket supplies

Reefer Truck

-22°C to +5°C

5 ton – 10 ton

Mixed loads, long-distance transport

Hiace Chiller Van

0°C to 5°C

1 ton

Small businesses, catering, pharmacies

Cargo Van with Chiller

Customizable

1 ton – 2 ton

General goods requiring temperature control

Box Chiller Truck

0°C to 5°C

3 ton – 7 ton

Secure, enclosed refrigerated transport

Insulated Van

Ambient to chilled

1 ton – 3 ton

Goods needing temperature protection

All vehicles are factory-insulated, equipped with Carrier or Thermo King refrigeration units, and maintained to the highest standards for reliable cold chain logistics.

A: Abid Transport offers competitive, transparent pricing with absolutely no hidden fees. Our refrigerated van rental rates are designed to suit businesses of all sizes:

Vehicle Type

Daily Rate

Weekly Rate

Monthly Rate

Yearly Contract

1 Ton Chiller Van

AED 250

AED 1,500 (10% discount)

AED 4,800 (15% discount)

25-30% discount

3 Ton Refrigerated Truck

AED 350

AED 2,100 (10% discount)

AED 6,700 (15% discount)

25-30% discount

5 Ton Freezer Truck

AED 450

AED 2,700 (10% discount)

AED 8,600 (15% discount)

25-30% discount

7-10 Ton Reefer Truck

AED 600+

Custom quote

Custom quote

Custom quote

Hiace Chiller Van

AED 250

AED 1,500

AED 4,800

25-30% discount

For freezer van rental in Dubai specifically, our rates start from the same affordable prices. All weekly and monthly rentals include free maintenance and 24/7 roadside assistance. Yearly corporate clients enjoy additional benefits, including free vehicle branding, dedicated account management, and Net-30 invoicing terms.

Fleets Capabilities and Technical Support

A: Understanding this distinction is crucial for proper temperature controlled transport. At Abid Transport, we maintain strict specifications for each vehicle type:

CHILLER VAN:

  • Temperature Range:Maintains consistent temperatures between 0°C to 5°C (32°F to 41°F)
  • Best For:Fresh produce, dairy products, cut flowers, chocolates, pharmaceuticals, and beverages
  • Technology:Our chiller vans feature rapid-recovery systems that restore temperature within 3 minutes of door closure, essential for multi-stop delivery routes
  • Humidity Control:Optimized for fresh products to prevent wilting or drying out

FREEZER VAN:

  • Temperature Range:Maintains deep-freeze temperatures between -18°C to -22°C (0°F to -8°F)
  • Best For:Ice cream, frozen meats, seafood, frozen vegetables, and all frozen goods transport
  • Technology:Our freezer vans feature heavy-duty insulation and high-capacity compressors that can handle frequent door openings without temperature fluctuation
  • Prevention:Prevents freezer burn and maintains product texture and nutritional value

DUAL-TEMPERATURE REEFER TRUCKS:

  • Some of our larger refrigerated trucks offer both zones simultaneously, allowing you to transport chilled and frozen goods in a single load – perfect for supermarkets and distributors handling mixed product ranges.

For ice cream transport van requirements, we specifically recommend our deep-freeze freezer vans with rapid-recovery systems to prevent even partial melting during deliveries.

A: Absolutely. At Abid Transport, compliance with international food safety standards is non-negotiable. All our refrigerated vehicles meet or exceed the following certifications:

Certification

What It Means

Applicable To

HACCP Transport Vehicle

Hazard Analysis Critical Control Point certified – meets international food safety standards

All food transport vans and trucks

Food Grade Refrigerated Van

Interior surfaces are non-toxic, non-corrosive, and easy to sanitize

All commercial chiller vans

GMP Refrigerated Transport

Good Manufacturing Practice compliant for pharmaceutical goods

Pharmaceutical transport vans

ISO Cold Transport

International Organization for Standardization certified

Entire fleet

Our hygiene protocol includes:

  • Daily sanitization with food-grade cleaning agents
  • Pre-rental sanitation certificates provided upon request
  • Monthly deep-cleaning of all refrigerated cargo vans
  • Temperature calibration checks before every rental
  • Non-porous, seamless interiors that prevent bacterial growth

Whether you need a food transport truck for a restaurant chain or medical refrigerated transport for a pharmaceutical company, our fleet maintains the highest compliance standards for HACCP transport vehicle requirements.

A: Temperature consistency is our priority, especially for last mile cold delivery operations where doors open frequently. Here’s how our cold chain transport system ensures product safety:

  1. Factory-Insulated Construction:
    Unlike retrofitted vehicles that often have insulation gaps, our chiller vanscome with factory-installed, seamless insulation that prevents thermal bridges and temperature leaks.
  2. Rapid-Recovery Refrigeration Units:
    After each door opening, our Carrier and Thermo King units restore set temperature within 3 minutes, minimizing temperature fluctuation during multi-stop cold delivery vanroutes.
  3. Cold Plate Technology (Selected Vans):
    Some of our freezer vansfeature cold plate systems that store cooling energy during rest periods and release it gradually during deliveries, maintaining temperature even if the compressor cycles off.
  4. Real-Time Temperature Monitoring:
    Every refrigerated vehicleis equipped with GPS tracking that includes temperature monitoring. You can verify that cold chain logisticsconditions are maintained throughout the journey.
  5. Pre-Cooling Protocol:
    We pre-cool all vehicles to operating temperature before loading, ensuring your frozen goods transportbegins in optimal conditions.
  6. Door Seals and Curtains:
    High-quality door seals and strip curtains (on larger reefer trucks) minimize cold air loss during loading and unloading.

This multi-layered approach ensures that whether you’re delivering ice cream to 50 different locations or transporting vaccines to hospitals, your temperature controlled truck maintains perfect conditions from start to finish.

A: Abid Transport offers a complete range of commercial refrigerated truck sizes to match any business requirement:

Vehicle Type

Approx. Load Capacity

Interior Dimensions (L×W×H)

Ideal For

Hiace Chiller Van

1 ton / 8-10 m³

2.5m × 1.5m × 1.5m

Restaurants, caterers, pharmacies, flower shops

1 Ton Chiller Van

1 ton / 10-12 m³

3.0m × 1.6m × 1.6m

Small catering, daily deliveries, e-commerce

3 Ton Refrigerated Truck

3 ton / 20-24 m³

4.2m × 2.0m × 2.0m

Supermarket replenishment, hotel supply

5 Ton Freezer Truck

5 ton / 30-35 m³

5.5m × 2.2m × 2.2m

Seafood importers, meat distributors

7 Ton Reefer Truck

7 ton / 40-45 m³

6.5m × 2.4m × 2.4m

Pharmaceutical logistics, event catering

10 Ton Reefer Truck

10 ton / 50+ m³

8.0m × 2.4m × 2.5m

Intercity transport, bulk distribution

For specific volume requirements, our team can help you select the perfect rental chiller van or rental freezer van for your cargo. All dimensions are approximate and may vary slightly by model year and chassis type.

A: Yes, Abid Transport offers specialized tail lift truck rental options for businesses that need dock-less loading capabilities:

TAIL LIFT SPECIFICATIONS:

  • Hydraulic Operation: Smooth, controlled lifting and lowering
  • Weight Capacity: Most tail lifts handle 1,500kg to 2,000kg
  • Platform Size: Typically 1.5m × 1.8m, accommodating standard pallets
  • Ground-Level Loading: Eliminates the need for loading docks or forklifts

BENEFITS FOR YOUR BUSINESS:

Scenario

How Tail Lift Helps

Construction Sites

Load/unload materials where no dock exists

Event Venues

Deliver catering supplies directly to ground level

Small Retailers

No forklift? No problem – tail lift handles it

Multi-Level Deliveries

Adjust platform height as needed

Heavy Pallets

Safely lower heavy loads without manual handling

AVAILABILITY:

  • Most of our 3-10 ton refrigerated trucks can be specified with tail lifts
  • Advance booking recommended for tail lift truck rental to ensure availability
  • Training provided on safe operation (driver-assisted rentals include trained operators)

If you need a box chiller truck with tail lift capability for dock-less loading, simply specify this requirement when booking and we’ll match you with the right vehicle.

A: Every vehicle in Abid Transport’s refrigerated fleet features advanced GPS tracking with comprehensive monitoring capabilities:

REAL-TIME INFORMATION ACCESS:

Feature

What You Can Monitor

Benefit

Vehicle Location

Exact position of your cold delivery van at all times

Know ETA, optimize routes

Temperature Data

Continuous temperature logs for cold chain transport

Verify conditions, compliance records

Door Open Events

When and how long doors are opened

Prevent temperature abuse

Route History

Complete journey playback

Audit trail, efficiency analysis

Idle Time

Unnecessary stops or delays

Cost control, driver accountability

Speed Monitoring

Real-time and historical speed data

Safety compliance

HOW YOU ACCESS THIS INFORMATION:

  • Web Portal: Login from any computer to view your fleet
  • Mobile App: Check delivery status on the go
  • SMS Alerts: Receive notifications for temperature deviations or delays
  • Daily Reports: Automated email summaries of all deliveries

SPECIFIC BENEFITS:

  • For pharmaceutical transport van operations: Complete temperature records for regulatory compliance
  • For frozen food transport: Immediate alerts if temperatures approach limits
  • For supermarket refrigerated transport: Accurate ETAs for receiving department planning
  • For ecommerce cold delivery: Proof of delivery with time and location stamps

This technology is especially valuable for vaccine transport van and other high-value cargo where visibility and verification are critical.

Rental Options and Contracts

A: Abid Transport provides flexible contract options designed to suit every business model, from occasional users to large-scale fleet operators:

Contract Type

Ideal For

Duration

Benefits

Daily Rental

Spot deliveries, emergency backup, testing new routes

1 day minimum

100 km free mileage, instant booking, no commitment

Weekly Contract

Event catering, Ramadan peaks, seasonal demand

7 days

10% discount, flexible vehicle swap-outs, priority support

Monthly Agreement

Regular deliveries, supermarket supply, distribution

30 days

15% discount, dedicated reserved vehicle, free maintenance

Quarterly Contract

Growing businesses, project-based work

3 months

20% discount, account manager, priority booking

Yearly Corporate

FMCG, manufacturing, outsourced fleet operations

12 months

25-30% discount, free branding, Net-30 invoicing, fixed pricing

SPECIAL FEATURES:

  • On-Demand Chiller Van: Available for emergency or one-off requirements with 2-hour response time
  • Same Day Chiller Van Delivery: Urgent bookings accommodated when vehicles available
  • Peak Season Protection: Yearly contracts include guaranteed availability even during Ramadan and other peak periods
  • Vehicle Swap-Out: Weekly+ contracts allow vehicle changes if your needs evolve

For businesses requiring rental refrigerated truck solutions on an ongoing basis, our yearly corporate contracts offer the best value while converting capital expenditure (buying trucks) to operational expenditure (renting trucks) a more tax-efficient and flexible approach.

A: At Abid Transport, we believe in complete transparency. Our quoted rates include everything you need for worry-free refrigerated van rental:

INCLUDED IN ALL RENTALS:

  • ✅ Vehicle rental for agreed period
  • ✅ Comprehensive insurance
  • ✅ Regular maintenance and servicing
  • ✅ 24/7 roadside assistance
  • ✅ GPS tracking access
  • ✅ HACCP-compliant sanitation
  • ✅ UAE road tolls (Salik) – within fair usage
  • ✅ Basic mileage allowance (varies by contract)

ADDITIONAL FEATURES FOR WEEKLY+ CONTRACTS:

  • ✅ Free replacement vehicle during servicing
  • ✅ Account manager (monthly+ contracts)
  • ✅ Flexible payment terms (corporate accounts)
  • ✅ Vehicle branding approval (yearly contracts)

WHAT’S NOT INCLUDED (TRANSPARENTLY STATED):

  • ❌ Fuel (full-to-full policy applies)
  • ❌ Excess mileage charges (clearly stated per km)
  • ❌ Driver overtime (if driver-assisted rental)
  • ❌ Toll fees beyond fair usage

NO HIDDEN FEES GUARANTEE:
We provide a detailed quotation breakdown before booking. What we quote is what you pay. No surprise charges at invoice time. This commitment applies to all rental chiller vanrental freezer van, and rental refrigerated truck bookings.

A: Yes, Abid Transport offers both options – self-drive and driver-assisted rentals for all refrigerated vehicles:

SELF-DRIVE RENTAL REQUIREMENTS:

Requirement

Details

Valid UAE Driving License

Light vehicle license for vans (up to 3 tons), heavy truck license for larger vehicles

Age Requirement

Minimum 21 years for vans, 25 years for trucks

Security Deposit

Refundable deposit required (credit card pre-authorization or cash)

Identification

Valid UAE ID or passport with visa page

Driving Experience

Minimum 1 year UAE driving experience recommended

DRIVER-ASSISTED RENTAL:
If you prefer not to drive, we provide professional, experienced drivers:

  • Fully licensed and trained in refrigerated transport operations
  • Knowledgeable about all UAE delivery routes
  • Trained in proper handling of temperature controlled transport
  • Available for hourly, daily, or weekly assignments
  • Can assist with loading/unloading when appropriate

BENEFITS OF DRIVER-ASSISTED:

  • No need for company to have licensed drivers on staff
  • Drivers familiar with cold chain logistics best practices
  • Can handle multiple deliveries efficiently
  • Focus on your core business while we handle transport

Choose the option that works best for your business model and delivery requirements.

A: Absolutely. Abid Transport specializes in long-term partnerships with businesses across the UAE. Our corporate contracts are designed for companies that want reliable refrigerated transport without the headaches of fleet ownership:

CORPORATE CONTRACT BENEFITS:

Feature

Benefit

25-30% Discount

Significant savings compared to daily rates

Fixed 12-Month Pricing

No surprises, easy budgeting

Net-30 Invoicing

Improve your cash flow

Dedicated Account Manager

Single point of contact for all needs

Guaranteed Availability

Your vehicles reserved, even in peak season

Free Vehicle Branding

Your company name/livery on vehicles

Priority Support

24/7 dedicated contact

Free Replacement Vehicles

During servicing or maintenance

Flexible Fleet Size

Add or reduce vehicles as needed

IDEAL FOR:

  • FMCG companies with regular frozen food transport needs
  • Pharmaceutical distributors requiring medical refrigerated transport
  • Supermarket chains needing supermarket refrigerated transport
  • Catering companies with daily catering chiller van requirements
  • E-commerce businesses with ecommerce cold delivery operations

Our corporate contracts effectively outsource your entire refrigerated fleet operation, allowing you to focus on your core business while we handle all vehicle-related concerns.

Industry-Specific Transport Solutions

A: Yes, the food and beverage industry is our specialty. Abid Transport provides comprehensive food transport van and food transport truck solutions for every sector:

Food Sector

Recommended Vehicle

Special Features

Restaurants

Restaurant Chiller Van

1 ton capacity, multi-stop capable

Catering Companies

Catering Chiller Van / Catering Freezer Van

Large capacity, event-ready

Bakeries

Bakery Chiller Van / Bakery Freezer Van

Gentle air circulation for delicate products

Dairy Products

Dairy Transport Van

Consistent 2°C-4°C, rapid recovery

Meat Processing

Meat Transport Truck

Deep freeze -22°C, hygienic surfaces

Seafood

Seafood Transport Van

Salt-air resistant, rapid freeze

Ice Cream

Ice Cream Transport Van / Ice Cream Freezer Van

Ultra-low temperature, quick recovery

Fruits & Vegetables

Cold Delivery Van

Humidity control, ethylene-sensitive design

Frozen Foods

Frozen Food Transport

Stable -18°C throughout journey

Grocery Delivery

Grocery Delivery Chiller Van

Multi-temperature for mixed loads

FOOD SAFETY COMMITMENT:

  • All food grade refrigerated vans sanitized before each rental
  • Temperature logs available for every delivery
  • HACCP-compliant procedures followed
  • Rapid-response for temperature-sensitive frozen goods transport

Whether you’re a small bakery needing a bakery freezer van for early morning deliveries or a large catering company requiring multiple catering freezer van units for events, we have the right solution.

A: Yes, Abid Transport is fully equipped for pharmaceutical transport van and medical refrigerated transport operations. We understand that medicine transport has zero margin for error:

PHARMACEUTICAL TRANSPORT CAPABILITIES:

Application

Vehicle Type

Temperature Range

Special Features

Vaccines

Vaccine Transport Van

2°C to 8°C

Continuous monitoring, backup systems

Clinical Trial Materials

Medical Refrigerated Transport

Custom range

Tamper-evident, secure

Biologics

Pharmaceutical Transport Van

-20°C to -70°C*

Deep-freeze capable

Temperature-Sensitive Drugs

GMP Refrigerated Transport

2°C to 8°C

Validated systems

Blood Products

Medical Refrigerated Transport

2°C to 6°C

Alarm systems, backup power

*Special deep-freeze units available for ultra-cold requirements

COMPLIANCE FEATURES:

  • GMP refrigerated transport compliant vehicles
  • Continuous temperature monitoring with alerts
  • Temperature excursion reporting
  • Pre-trip temperature validation
  • Backup refrigeration systems on larger trucks
  • Secure, locked compartments available

IDEAL FOR:

  • Hospitals and clinics needing reliable cold chain transport
  • Pharmacies requiring daily refrigerated delivery van service
  • Distributors handling vaccine transport van logistics
  • Clinical research organizations

For vaccine transport van requirements specifically, we maintain validated vehicles with backup systems and continuous monitoring to ensure complete cold chain integrity.

A: Abid Transport provides specialized flower refrigerated van and flower chiller van solutions for the floral industry. Fresh flowers require specific conditions that differ from food transport:

FLORAL TRANSPORT REQUIREMENTS:

Requirement

Our Solution

Temperature

2°C to 4°C optimal for most flowers

Humidity

85-95% relative humidity to prevent wilting

Air Circulation

Gentle airflow to prevent dehydration

Ethylene Protection

Separated from ethylene-producing products

Darkness

Light-blocking interiors available

OUR FLORAL FLEET:

  • Flower Refrigerated Van: Dedicated vans for floral-only transport
  • Flower Chiller Van: Modified humidity controls for delicate blooms
  • Floral Cold Transport: Specialized handling for wedding and event flowers
  • Event Chiller Van Rental: For weddings, exhibitions, and functions

INDUSTRY APPLICATIONS:

  • Wholesale Florists: Daily distribution to retailers
  • Event Florists: Wedding and function deliveries
  • Flower Shops: Daily restocking from markets
  • Hotel Refrigerated Transport: For lobby and event flowers
  • Exhibition Refrigerated Transport: Trade show and competition flowers

Our drivers are trained in proper flower handling, including avoiding cold damage to tropical varieties and proper stacking to prevent crushing. For floral cold transport, we’re the trusted choice across the UAE.

A: Absolutely! Abid Transport is a preferred provider for event chiller van rental and exhibition refrigerated transport across the UAE. Events have unique requirements that we understand well:

EVENT TRANSPORT SOLUTIONS:

Event Type

Transport Need

Our Solution

Weddings

Catering supplies, cake, flowers

Catering Chiller Van + Flower Refrigerated Van

Corporate Events

Prepared meals, beverages

Event Chiller Van Rental with scheduled deliveries

Exhibitions

Product samples, promotional items

Exhibition Refrigerated Transport with secure storage

Concerts

Artist catering, VIP food

Catering Freezer Van for frozen supplies

Film Productions

Craft services, catering

Mobile Chiller Van on location

Sporting Events

Athlete nutrition, hospitality

Same Day Refrigerated Transport

Ramadan Events

Iftar catering, bulk food

Freezer Van Hire with extended hours

WHY EVENT PROFESSIONALS CHOOSE US:

  • Punctuality: Events run on strict schedules – we deliver on time
  • Flexibility: Need an on demand freezer van at 6 AM on a Friday? We’re there
  • Presentable Vehicles: Clean, professional-looking trucks for venue access
  • Experienced Drivers: Familiar with event venue protocols
  • Backup Guarantee: If a vehicle has issues, replacement arrives promptly

For large events requiring multiple vehicles, we offer coordinated fleet management with a single point of contact. Whether you need a catering chiller van for a wedding or multiple freezer delivery trucks for a food festival, Abid Transport delivers.

Logistics and Operational Questions

A: Booking lead time depends on your requirements and the season:

Situation

Recommended Lead Time

Notes

Standard Daily Rental

24-48 hours

Same-day bookings accepted subject to availability

Weekly Contract

3-5 days

Allows for vehicle preparation

Monthly Agreement

1 week

Contract processing, vehicle dedication

Yearly Corporate

2-4 weeks

Fleet planning, branding, contract negotiation

Peak Seasons (Ramadan, Dec)

2-4 weeks

High demand periods require early booking

Multiple Vehicles

2+ weeks

Fleet coordination

Special Equipment (Tail Lift, etc.)

1 week

Ensure availability of specific features

URGENT REQUIREMENTS:
For on demand chiller van or same day freezer van delivery needs:

  • Call us directly at +971 52 277 3136
  • We maintain a buffer fleet for emergencies
  • 2-hour response time for available vehicles
  • 4-hour maximum for most requirements

SEASONAL PLANNING:
During peak business periods (Ramadan, summer months for ice cream, December holidays), we recommend booking freezer van rental Dubai at least 2-3 weeks in advance to secure your preferred vehicle type and contract terms.

A: Hygiene is paramount for food grade refrigerated van operations. Abid Transport follows a strict sanitation protocol:

BETWEEN EVERY RENTAL:

  • ✅ Complete interior wash with food-grade sanitizers
  • ✅ Exterior wash and presentation cleaning
  • ✅ Floor and wall scrubbing
  • ✅ Door seal inspection and cleaning
  • ✅ Drain cleaning and disinfection
  • ✅ Odor elimination treatment
  • ✅ Visual inspection for any damage or contamination

WEEKLY DEEP CLEANING:
For longer-term rentals, we perform weekly deep cleaning:

  • ✅ Interior fogging with antibacterial solution
  • ✅ Evaporator coil cleaning
  • ✅ Condensate pan treatment
  • ✅ Full HACCP-compliant sanitation

SANITATION CERTIFICATE:
Upon request, we provide a sanitation certificate confirming:

  • Date and time of cleaning
  • Products used (food-grade, approved)
  • Areas cleaned
  • Inspector’s sign-off

This is particularly important for pharmaceutical transport van and medical refrigerated transport where cross-contamination risks must be eliminated.

CUSTOMER RESPONSIBILITY:
During your rental, we ask that you:

  • Remove all product and packaging before return
  • Report any spills immediately
  • Avoid using harsh chemicals that could damage interior surfaces
  • Allow for scheduled weekly cleaning (long-term rentals)

Vehicles returned excessively dirty may incur a cleaning fee, though this is rare as most customers maintain good standards.

A: Abid Transport has a comprehensive breakdown protocol to minimize disruption to your cold chain logistics:

IMMEDIATE RESPONSE:

  1. Call Our 24/7 Hotline: +971 52 277 3136 – available 24 hours
  2. Diagnosis: Our team will assess the issue remotely via GPS telematics
  3. Temperature Protection: If refrigeration fails, we advise on immediate product protection

SOLUTION OPTIONS:

Scenario

Response

Timeframe

Minor Mechanical

On-site repair by our mobile technician

1-2 hours

Refrigeration Issue

Priority repair or replacement vehicle

2-4 hours

Major Breakdown

Replacement vehicle dispatched

2-3 hours

Accident

Emergency services + replacement vehicle

As situation allows

REPLACEMENT VEHICLE GUARANTEE:

  • For weekly+ contracts: Free replacement vehicle provided
  • For daily rentals: Replacement offered at minimal cost
  • Product transfer assistance available

TEMPERATURE PROTECTION:
If refrigeration fails and replacement is delayed:

  • Guidance on temporary storage options
  • Emergency cold storage contacts provided
  • Insurance claim assistance for spoiled product (if applicable)

PREVENTION IS BETTER THAN CURE:
We minimize breakdown risk through:

  • Regular maintenance schedules
  • Pre-rental inspections
  • Real-time vehicle monitoring
  • Driver training on proper operation

For frozen goods transport where breakdown risk is most critical, our larger reefer trucks often have backup refrigeration systems for added security.

A: Currently, Abid Transport specializes in UAE refrigerated transport and cross border refrigerated transport within the UAE (between emirates). We do not currently offer international transport to neighboring countries.

WITHIN UAE COVERAGE:
We provide seamless cross border refrigerated transport between:

  • Dubai to Abu Dhabi and return
  • Dubai to Sharjah and Northern Emirates
  • Abu Dhabi to Al Ain and Western Region
  • Any combination of UAE locations

BENEFITS OF OUR CROSS-EMIRATE SERVICE:

  • Single point of contact for multi-destination loads
  • Coordinated scheduling for efficient routing
  • No border delays – all within UAE
  • Consistent temperature monitoring throughout
  • One invoice for the entire journey

FOR INTERNATIONAL REQUIREMENTS:
If you need transport to:

  • Saudi Arabia
  • Oman
  • Other GCC countries

We can recommend trusted partner companies with international冷藏 capabilities. Contact us and we’ll share our network of vetted international refrigerated transport providers.

NATIONWIDE REACH:
Our nationwide refrigerated transport network covers all seven emirates with the same high level of service, whether you’re delivering in Dubai or transporting goods to Fujairah.

A: Abid Transport operates a straightforward full-to-full fuel policy for all refrigerated van rental and refrigerated truck rental:

THE FULL-TO-FULL POLICY:

Step

Action

Pickup

Vehicle provided with full fuel tank

During Rental

You pay for fuel as needed

Return

Vehicle must be returned with full tank

FUEL-RELATED CHARGES:

  • If returned with less than full tank: Fuel cost + service fee deducted from deposit
  • If returned overfull (rare): No adjustment
  • Fuel type: Clearly marked on vehicle (usually diesel for trucks, petrol for smaller vans)

WHY THIS POLICY?

  • Fair: You pay only for fuel you use
  • Simple: Easy to understand and comply with
  • Standard: Industry practice across UAE

REFUELING TIPS:

  • Keep fuel receipts for your records
  • Allow time to refuel before return
  • Note fuel type required (usually printed inside fuel door)
  • AdBlue® vehicles (some newer trucks): We’ll advise if applicable

This policy applies to all rental refrigerated van and rental refrigerated truck agreements, regardless of contract duration.

Payment, Documents and Additional Services

A: Abid Transport offers multiple convenient payment options:

Payment Method

Accepted For

Notes

Cash

Daily rentals, small deposits

AED only

Credit/Debit Card

All rentals

Visa, Mastercard, AMEX accepted

Bank Transfer

Weekly+ contracts, corporate

Advance payment required

Cheque

Corporate accounts, long-term

Post-dated cheques accepted

Net-30 Terms

Approved corporate accounts

Monthly invoicing

DEPOSIT REQUIREMENTS:

Rental Type

Deposit Amount

Form

Daily Rental

AED 500-1000

Credit card pre-auth or cash

Weekly Contract

AED 1000-2000

Credit card or cheque

Monthly Agreement

One month’s rent

Cheque or bank transfer

Corporate Account

Credit application

Net-30 terms after approval

DEPOSIT REFUND:

  • Inspected at return
  • Refunded within 3-5 business days
  • Deductions only for:
    • Damage beyond normal wear
    • Missing fuel
    • Excessive cleaning needed
    • Late return fees

All prices quoted include 5% VAT as required by UAE law. Tax invoices provided for all transactions.

A: Required documentation varies by customer type:

FOR INDIVIDUALS / SELF-DRIVE:

Document

Requirement

UAE ID

Original and copy

Passport

Original and copy (for non-GCC)

UAE Driving License

Valid, appropriate class for vehicle

Visa Page

Copy (resident visa for expats)

Security Deposit

As per payment method

FOR COMPANY RENTALS (DRIVER-ASSISTED):

Document

Requirement

Trade License

Copy, valid

Company ID/Establishment Card

Copy

Authorized Signatory ID

Copy

VAT Certificate

Copy (if applicable)

Purchase Order

If required by your processes

FOR CORPORATE ACCOUNTS (NET TERMS):

  • Completed credit application
  • 3 months bank statements
  • Trade license copy
  • Passport copies of authorized signatories
  • VAT certificate

ADDITIONAL FOR ALL RENTALS:

  • Completed rental agreement
  • Vehicle inspection sign-off at pickup
  • Acknowledgment of terms and conditions

All documents must be valid at time of rental. Expired documents will result in rental denial.

A: Yes, we offer convenient vehicle delivery and pickup services:

Service

Availability

Fee

Vehicle Delivery to You

Dubai, Sharjah, Ajman

Free within 20km, nominal fee beyond

Vehicle Delivery to You

Abu Dhabi, other emirates

Nominal fee based on distance

Vehicle Pickup from You

All locations

Free (included with delivery fee)

After-Hours Delivery

By arrangement

Additional fee applies

DELIVERY PROCESS:

  1. Vehicle prepared and inspected at our Ras Al Khor location
  2. Delivered to your specified address at agreed time
  3. Handover inspection conducted with you
  4. Documents signed, keys provided
  5. You’re ready to go!

PICKUP PROCESS:

  1. Contact us when ready to return
  2. Driver arrives at your location
  3. Quick return inspection
  4. Vehicle collected, you receive return receipt
  5. Deposit refund processed

SERVICE AREA:

  • Primary: Dubai, Sharjah, Ajman
  • Extended: Abu Dhabi, Al Ain, Ras Al Khaimah, Fujairah
  • Advance notice required for distant locations

This service is especially helpful for on demand chiller van requirements where you need a vehicle urgently without traveling to our office.

Maintenance and Technical Support

A: Abid Transport follows a rigorous maintenance schedule to ensure all refrigerated vehicles perform reliably:

MAINTENANCE SCHEDULE:

Interval

Maintenance Performed

Before Every Rental

Basic inspection, cleanliness check, temperature verification

Weekly

Refrigeration unit check, temperature calibration

Monthly

Comprehensive mechanical inspection, oil check, filter cleaning

Quarterly

Professional refrigeration service, condenser cleaning, gas check

Annually

Major service, belt replacement, comprehensive system test

As Needed

Immediate attention to any reported issues

REFRIGERATION SYSTEM MAINTENANCE:

  • Carrier and Thermo King certified technicians
  • Regular temperature calibration
  • Compressor checks
  • Evaporator cleaning
  • Condenser maintenance
  • Refrigerant level verification
  • Door seal inspection and replacement

VEHICLE MECHANICAL MAINTENANCE:

  • Engine service per manufacturer schedule
  • Brake inspections
  • Tire condition and pressure checks
  • Transmission service
  • Electrical system checks
  • Suspension and steering inspection

This proactive approach minimizes breakdowns and ensures your cold chain transport operates without interruption. For long-term rentals, we coordinate maintenance at times convenient for your schedule

A: If you notice any issues with the refrigeration unit during your rental, follow these steps:

IMMEDIATE ACTIONS:

Symptom

Immediate Action

Temperature rising

Check door is fully closed, check temperature set point

Unusual noise

Note sound, check for visible issues

Unit not running

Check circuit breaker, ensure unit switch is on

Warning light

Note which light, contact us immediately

Temperature alarm

Call our 24/7 hotline immediately

CONTACT PROCEDURE:

  1. Call our 24/7 hotline: +971 52 277 3136
  2. Provide: Vehicle number, rental agreement number, issue description
  3. Follow guidance: Our technician will advise next steps
  4. For temperature-sensitive cargo: We prioritize these calls

POSSIBLE RESPONSES:

Issue Severity

Response

Minor adjustment

Phone guidance to resolve

Moderate issue

On-site technician dispatched

Major failure

Replacement vehicle arranged

Temperature critical

Emergency product transfer arranged

DO NOT:

  • Attempt to repair the refrigeration unit yourself
  • Ignore warning lights or alarms
  • Continue loading if temperature is unstable
  • Tamper with temperature settings beyond normal adjustment

PREVENTIVE TIPS:

  • Keep doors closed as much as possible
  • Don’t block airflow inside the refrigerated cargo van
  • Report minor issues before they become major
  • Check temperature display regularly during frozen goods transport

For pharmaceutical transport van and other critical cargo, we offer enhanced monitoring and priority response as part of our service.

Specialized Applications

A: Yes! Abid Transport is a leading provider of ice cream transport van and ice cream freezer van solutions. Ice cream is one of the most demanding frozen goods transport applications:

ICE CREAM TRANSPORT REQUIREMENTS:

Requirement

Why It Matters

Our Solution

Deep Freeze

Ice cream softens above -15°C

Our freezer vans maintain -18°C to -22°C

Temperature Stability

Fluctuations cause ice crystals

Rapid-recovery systems minimize variation

Multi-Stop Capability

Frequent door openings in retail

Fast temperature recovery after each stop

Pre-Cooling

Vehicle must be cold before loading

We pre-cool all ice cream freezer vans

RECOMMENDED VEHICLES:

Business Size

Recommended Vehicle

Capacity

Small Ice Cream Shop

Hiace Chiller Van (freezer configured)

1 ton / 8-10 m³

Ice Cream Distributor

3 Ton Freezer Truck

3 ton / 20-24 m³

Wholesale Ice Cream

5 Ton Freezer Truck

5 ton / 30-35 m³

Ice Cream Events/Festivals

On Demand Freezer Van

Various sizes

SPECIAL FEATURES FOR ICE CREAM:

  • Deep-cycle batteries for extended stop-start operation
  • Heavy-duty insulation for UAE summer conditions
  • Backup systems available on larger reefer trucks
  • Temperature logging for quality assurance

ICE CREAM VAN RENTAL:
Our ice cream van rental service includes:

  • Pre-cooled vehicle at pickup
  • Temperature monitoring throughout
  • Guidance on loading patterns for optimal airflow
  • Emergency support if temperatures approach limits

For businesses requiring ice cream transport van during summer peaks, we recommend booking freezer van rental Dubai at least 2-3 weeks in advance.

A: Absolutely! Abid Transport provides specialized solutions for ecommerce cold delivery and last mile refrigerated transport:

E-COMMERCE CHALLENGES WE SOLVE:

Challenge

Our Solution

Multiple small stops

Multi-stop optimized refrigerated delivery vans

Variable order sizes

Fleet ranging from 1 ton to 10 ton

Narrow delivery windows

GPS tracking for accurate ETAs

Residential deliveries

Compact vans for narrow streets

Peak season spikes

Flexible fleet scaling

RECOMMENDED FOR E-COMMERCE:

Delivery Type

Vehicle

Features

Fresh Grocery

Grocery Delivery Chiller Van

Multi-temperature, frequent stops

Frozen Meal Kits

Freezer Delivery Van

Deep freeze, temperature logging

Pharmacy Delivery

Refrigerated Delivery Van

Secure, temperature monitored

Mixed Temperature

Dual-Zone Refrigerated Truck

Chilled and frozen together

LAST-MILE ADVANTAGES:

  • Same Day Chiller Van Delivery: Available for urgent orders
  • On Demand Refrigerated Truck: Scale up for unexpected demand
  • Real-Time Customer Updates: GPS integration with your systems
  • Proof of Delivery: Digital records with temperature data

E-COMMERCE INTEGRATION:
We can work with your:

  • Order management system
  • Delivery scheduling platform
  • Customer notification system
  • Returns management process

For growing e-commerce businesses, our last mile cold delivery solutions provide the flexibility to scale without capital investment in vehicles.

Emergency and Peak Season Support

A: Abid Transport offers emergency backup solutions for exactly this scenario:

EMERGENCY REPLACEMENT SERVICE:

Your Situation

Our Response

Your vehicle broke down

Emergency on demand chiller van within 2-4 hours

Peak season overflow

Additional vehicles at short notice

Fleet shortage

Temporary fleet expansion

Vehicle in service

Replacement provided (contract holders)

FOR EXISTING CUSTOMERS:

  • Priority access to available fleet
  • Streamlined paperwork – we have your details
  • Same rates as your regular rental
  • Extended hours support for after-hours emergencies

FOR NEW CUSTOMERS IN EMERGENCY:

  • Express onboarding – minimal paperwork
  • Quick deposit processing
  • Immediate vehicle if available
  • 24/7 support from first call

TYPICAL EMERGENCY SCENARIOS WE HANDLE:

Scenario

How We Help

Refrigeration failure

Replacement freezer van dispatched

Accident damage

Emergency vehicle while yours is repaired

Driver no-show

Driver-assisted rental at short notice

Unexpected order surge

Additional cold delivery van immediately

Vehicle stuck in service

Loaner vehicle provided

CONTACT FOR EMERGENCIES:
📞 24/7 Emergency Hotline: +971 52 277 3136

Keep this number saved in your phone. We understand that in cold chain logistics, every hour counts when product is at risk.

A: Peak seasons require special planning at Abid Transport:

PEAK SEASON DEMAND PATTERNS:

Season

Demand Drivers

Our Preparation

Ramadan

Iftar catering, late-night deliveries

Extended hours, additional catering freezer vans

Summer (Jun-Sep)

Ice cream, cold beverages, seafood

Enhanced cooling systems, backup units

December

Events, parties, holiday catering

Fleet expansion, event-dedicated vehicles

New Year

Hotel catering, event supplies

Priority booking for regular clients

BOOKING RECOMMENDATIONS:

Peak Period

Recommended Booking Lead Time

Ramadan

3-4 weeks in advance

Summer peak

2-3 weeks in advance

December holidays

4-6 weeks in advance

New Year’s Eve

6-8 weeks in advance

YEARLY CORPORATE ADVANTAGE:
Clients on yearly contracts enjoy:

  • Guaranteed availability even during peak seasons
  • No peak surcharges – fixed rates year-round
  • Priority allocation of specialized vehicles
  • Extended booking windows before general release

LAST-MINUTE PEAK BOOKINGS:
If you need a freezer van for rent in Dubai during peak season at the last minute:

  • Call our emergency line
  • We maintain a small buffer fleet for emergencies
  • Be flexible on vehicle size/model
  • Expect limited availability, but we’ll do our best

Planning ahead during peak seasons ensures you get exactly the refrigerated vehicle you need, when you need it.

Maintenance and Technical Support

A: Yes! For qualifying rentals, Abid Transport offers vehicle branding services:

BRANDING OPTIONS:

Rental Duration

Branding Availability

Cost

Daily/Weekly

Not available

N/A

Monthly

Basic magnetic signs

Additional cost

Quarterly

Full or partial vinyl wrap

Negotiable

Yearly Corporate

Complete vehicle branding

Included free

BRANDING INCLUDES:

  • Professional vinyl application
  • Your logo and company name
  • Contact information
  • Brand colors and design
  • Professional removal at contract end

REQUIREMENTS:

  • Minimum 3-month contract for permanent branding
  • Design approval required
  • Branding must comply with UAE advertising regulations
  • Vehicle must be returned with branding removed (or we handle)

BENEFITS OF BRANDING:

  • Your fleet works as mobile advertising
  • Professional appearance for deliveries
  • Brand recognition at every stop
  • Creates impression of owned fleet

For commercial refrigerated truck operators, branded vehicles enhance credibility and marketing reach. Ask about our yearly corporate packages that include complimentary branding.

A: Absolutely. Abid Transport provides comprehensive fleet management services for businesses operating multiple refrigerated vehicles:

FLEET MANAGEMENT SERVICES:

Service

What We Provide

Fleet Sourcing

Vehicles selected for your specific needs

Maintenance Coordination

All servicing handled, you just drive

Driver Management

Trained drivers available

Route Optimization

Efficient delivery planning

Performance Reporting

Monthly fleet utilization reports

Cost Analysis

Breakdown of transport costs

Peak Season Scaling

Additional vehicles as needed

Replacement Management

Vehicle rotation during service

IDEAL FOR:

  • Large catering companies with multiple catering chiller vans
  • Supermarket chains needing supermarket refrigerated transport
  • Pharmaceutical distributors with pharmaceutical transport van fleets
  • Food distributors with mixed food transport truck requirements

FLEET COMPOSITION EXAMPLES:

Business Type

Typical Fleet Mix

Supermarket Chain

3 x 3 ton refrigerated trucks, 5 x 1 ton chiller vans

Catering Company

4 x catering freezer vans, 2 x catering chiller vans

Pharmaceutical Distributor

3 x vaccine transport vans, 2 x medical refrigerated vans

Ice Cream Distributor

6 x ice cream freezer vans, 2 x 5 ton freezer trucks

SINGLE POINT OF CONTACT:

  • Dedicated account manager
  • Single invoice for all vehicles
  • Coordinated scheduling
  • Consistent service across fleet

Fleet management through Abid Transport converts your transport from a headache to a smoothly operating department.

A: Establishing a corporate account with Abid Transport is straightforward:

CORPORATE ACCOUNT REQUIREMENTS:

Requirement

Details

Trading History

Minimum 6 months in UAE

Credit Check

Satisfactory credit bureau report

Bank References

2 trade references

Documentation

Trade license, VAT cert, IDs

Minimum Volume

Typically AED 10,000+ monthly

APPLICATION PROCESS:

Step

Action

Timeframe

1

Submit credit application

Day 1

2

Provide supporting documents

Day 1-2

3

Credit check and reference verification

Day 3-5

4

Account approval decision

Day 5-7

5

Credit limit assigned

Day 7

6

First rental under net terms

Day 8+

AVAILABLE TERMS:

Credit Level

Payment Terms

Credit Limit

Standard

Net-15

Up to AED 25,000

Premium

Net-30

Up to AED 50,000

Enterprise

Net-45

Custom limit

BENEFITS OF CORPORATE ACCOUNT:

  • No upfront payment per rental
  • Simplified monthly invoicing
  • Consolidated billing for multiple vehicles
  • Priority booking access
  • Dedicated account manager
  • Faster emergency response

APPLY TODAY:
Contact our accounts department at +971 52 277 3136 or email with subject “Corporate Account Application” to begin the process.

Comparison and Selection Guidance

A: Selecting the right refrigerated vehicle depends on several factors. Use this guide:

DECISION MATRIX:

Factor

Choose Chiller Van

Choose Freezer Van

Choose Refrigerated Truck

Temperature Needed

0°C to 5°C (chilled)

-18°C to -22°C (frozen)

Both or variable

Load Size

1-3 tons

1-3 tons

3-10 tons

Delivery Type

Multi-stop urban

Multi-stop urban

Long-haul, bulk

Products

Fresh produce, dairy, flowers

Ice cream, meat, seafood

Mixed loads

Frequency

Daily deliveries

Daily/Weekly

Weekly/Bulk

Distance

Local

Local/Regional

Regional/Intercity

COMMON SCENARIOS:

Your Business

Recommended Vehicle

Why

Restaurant delivering meals

Chiller Van

0°C-5°C for fresh food

Ice cream shop

Freezer Van

-20°C for frozen treats

Supermarket receiving bulk

Refrigerated Truck

3-10 ton capacity

Pharmacy delivering medicine

Chiller Van

Precise 2°C-8°C control

Catering for event

Freezer Van + Chiller Van

Both frozen and fresh

Flower shop

Chiller Van

2°C-4°C, high humidity

Meat distributor

Freezer Truck

Deep freeze, large capacity

STILL UNSURE?
Contact our team with:

  • What products you’re transporting
  • Typical load size (pallets, boxes, weight)
  • Delivery locations and frequency
  • Temperature requirements

We’ll recommend the perfect rental refrigerated van or truck for your specific needs.

A: While the terms are often used interchangeably, there are technical distinctions:

REEFER TRUCK:

  • Origin: Short for “refrigerated” – industry term
  • Refrigeration Unit: Built-in, integrated system
  • Insulation: Factory-installed, seamless
  • Temperature Control: Precision digital controls
  • Common Usage: General term for any refrigerated vehicle

REFRIGERATED TRUCK:

  • Origin: Descriptive term – describes function
  • Refrigeration Unit: Can be integrated or aftermarket
  • Insulation: Varies by quality/installation
  • Temperature Control: Analog or digital
  • Common Usage: Broader category including all cooling trucks

AT ABID TRANSPORT:
All our reefer trucks and refrigerated trucks feature:

  • Factory-insulated bodies (no aftermarket conversions)
  • Carrier or Thermo King refrigeration units
  • Digital temperature controls with monitoring
  • HACCP-compliant interiors
  • GPS tracking with temperature telemetry

WHY IT MATTERS:
For cold chain logistics, factory-insulated reefer trucks provide:

  • Better temperature stability
  • No insulation gaps or weak spots
  • Longer lifespan of refrigeration system
  • More reliable performance in UAE heat
  • Higher resale value (though we maintain our fleet)

When you rent from Abid Transport, you’re getting true reefer truck quality, not converted cargo vans with aftermarket cooling units.

Policies and Terms

A: Abid Transport maintains a fair cancellation policy:

CANCELLATION TIMING:

Notice Period

Cancellation Fee

More than 7 days

0% – Full refund

3-7 days

10% of rental value

24-48 hours

25% of rental value

Less than 24 hours

50% of rental value

No-show

100% of first day’s rental

REFUND PROCESSING:

Payment Method

Refund Timeframe

Credit Card

3-5 business days

Bank Transfer

2-3 business days

Cash Deposit

Immediate at office

Cheque

Returned upon cancellation

EARLY RETURN POLICY:

  • No refund for early return of daily rentals
  • Weekly/monthly contracts: Prorated credit for future rental
  • No cash refunds for early termination

FORCE MAJEURE:
In cases of:

  • Government restrictions
  • Natural disasters
  • UAE-declared emergencies

We offer:

  • Full credit for future rental
  • No cancellation fees
  • Flexible rescheduling

MODIFICATION POLICY:

  • Date changes: Free with 48+ hours notice
  • Vehicle changes: Subject to availability
  • Duration extension: Based on availability

Contact us immediately if you need to cancel or modify your refrigerated van rental to minimize any applicable fees.

A: All Abid Transport vehicles are strictly non-smoking:

SMOKING POLICY:

Area

Policy

Inside vehicle

Strictly prohibited

Near vehicle

Not recommended (smell transfers)

Loading area

Prohibited during loading/unloading

Driver rest breaks

Must be away from vehicle

WHY THIS POLICY:

  • Smoke odor absorbs into refrigerated vehicle interiors
  • Food safety – smoke contamination affects food grade refrigerated van status
  • Medical transport – unacceptable for pharmaceutical transport van
  • Next customer may have allergies or sensitivities
  • Difficult and expensive to remove smoke odor from insulated walls

CONSEQUENCES OF VIOLATION:

Violation

Consequence

Evidence of smoking

Warning + cleaning fee

Strong smoke odor

AED 500 cleaning fee

Burn marks/damage

Repair costs + cleaning fee

Repeat offense

Rental termination + blacklist

CLEANING FEE:
If smoke odor is detected at return:

  • Minimum AED 500 cleaning charge
  • Vehicle out of service for deep cleaning
  • Loss of rental income also considered

FOR SMOKERS:
Please use breaks away from the vehicle and never smoke inside. Our vehicles must remain fresh and odor-free for all customers, especially those transporting food and medicine.

A: Late returns are subject to our late return policy:

LATE RETURN CHARGES:

Lateness

Charge

Up to 1 hour

25% of daily rate

1-3 hours

50% of daily rate

3-6 hours

75% of daily rate

6-24 hours

Full daily rate

Next day

Additional day charged

GRACE PERIOD:

  • 15-minute grace period (no charge)
  • Please call if you’ll be delayed

EXTENDING YOUR RENTAL:
If you need the vehicle longer:

  • Call us before return time
  • Subject to availability
  • Additional days charged at contract rate
  • Confirmation required to avoid late fees

WHY LATE RETURNS MATTER:

  • Vehicle may be booked for next customer
  • Cleaning and preparation time needed
  • Next delivery may be delayed
  • Our reputation depends on reliability

TIPS TO AVOID LATE FEES:

  • Plan return route with buffer time
  • Set reminder on your phone
  • Return during business hours if possible
  • Call immediately if delayed
  • Consider extending if you need more time

For on demand chiller van and other urgent rentals, on-time return is especially critical as vehicles turn around quickly.

Getting Started

A: Getting started with Abid Transport is simple:

BOOKING PROCESS:

Step

What To Do

Time Needed

1

Contact us via phone, WhatsApp, or email

5 minutes

2

Provide your requirements (vehicle type, duration, delivery needs)

5-10 minutes

3

Receive quote and vehicle options

Immediate

4

Confirm booking with deposit

5 minutes

5

Provide required documents

10 minutes

6

Pick up vehicle or arrange delivery

Scheduled time

CONTACT OPTIONS:

Method

Details

Phone/WhatsApp

+971545953927- Quickest response

Email

info@abidtransport.ae – For detailed requirements

Website

https://abidtransport.ae/ – Contact form

Visit

Ras Al Khor, Industrial Area 2, Dubai – In-person discussion

INFORMATION TO HAVE READY:

  • Vehicle type needed (chiller vanfreezer vanrefrigerated truck)
  • Rental duration (days, weeks, months)
  • Delivery locations (to advise on suitable vehicle)
  • Any special requirements (tail lift, driver, etc.)
  • Company name (for corporate accounts)

SAME-DAY BOOKING:
For same day chiller van delivery needs:

  • Call don’t email (faster response)
  • Have documents ready
  • Be flexible on vehicle model
  • Deposit via card for quick processing

WE’RE READY WHEN YOU ARE:
Our team is standing by to help with all your refrigerated transport needs. Contact us today and experience the Abid Transport difference!

A: Abid Transport stands out in several key ways:

Differentiator

Abid Transport Advantage

Fleet Quality

Factory-insulated vehicles, no aftermarket conversions

Refrigeration Units

Carrier and Thermo King only – premium brands

Temperature Range

True deep freeze (-22°C) capability

Sanitation

HACCP-certified, certificates provided

Tracking

Real-time GPS with temperature monitoring

Flexibility

Daily to yearly contracts, any vehicle mix

Support

24/7/365 availability, emergency response

Transparency

No hidden fees, clear pricing

Industry Experience

Specialized in food, pharma, floral sectors

UAE Coverage

Truly nationwide, not just Dubai

CUSTOMER TESTIMONIALS:

“Abid Transport has been our exclusive refrigerated transport partner for 3 years. Their freezer vans maintain perfect temperatures even in summer.” – Major Dubai Catering Company

“For pharmaceutical transport, we trust only Abid. Their vaccine transport vans have never had a temperature excursion.” – UAE Pharmaceutical Distributor

“The flexibility of their on demand chiller van service saved us during peak Ramadan season.” – Events Catering Manager

OUR COMMITMENT:

  • Reliable vehicles, every time
  • Fair pricing, always transparent
  • Responsive support, 24 hours
  • Clean, compliant, ready to go
  • Partners in your success

TRY US TODAY:
Contact Abid Transport for your next refrigerated van rental and experience the difference. One rental and you’ll understand why customers stay with us for years.

READY TO RENT? CONTACT ABID TRANSPORT TODAY!

Contact Method

Details

Phone / WhatsApp

+971545953927-

Email

info@abidtransport.ae

Location

Ras Al Khor, Industrial Area 2, Dubai, United Arab Emirates

Website

https://abidtransport.ae/

Our team is available 24/7 to assist with all your refrigerated transport needs across the UAE.

Fast. Cool. Reliable. Abid Transport.